ISO 20121:2024 — Event Sustainability Management
For event organizers, venues and suppliers managing the social, economic and environmental impact of events.
Overview
ISO 20121:2024 specifies requirements for an event sustainability management system. It helps organizers reduce the environmental, social and economic impacts of events while keeping them successful. It covers venues, suppliers, transport, waste, energy and community impacts.
Benefits
- Sustainable eventsReduces the environmental, social and economic impact of your events.
- Lower event costsLess waste, energy use and over-ordering.
- Stakeholder confidenceSponsors, venues and attendees see a credible commitment.
- Clear planningSustainability is built into event planning, suppliers and venues.
- Recognised internationallyThe standard used for major international events.
Who needs it
Event organizers, venues and exhibition centres, hotels, conference organizers and brands that run large events.
How the process works
- Create your account and submit the online application.
- Upload the required documents.
- Our team reviews your application and schedules the assessment.
- Any findings are recorded and you respond online.
- An authorized person makes the certification decision.
- Your certificate is issued with a unique number and QR code, and appears in your portal for download.
Required documents
You'll upload these in your portal. Accepted formats: pdf, jpg, jpeg, png, doc, docx, xls, xlsx (max 10 MB each).
Frequently asked questions
Who can apply for ISO 20121:2024 — Event Sustainability Management?
Event organizers, venues and exhibition centres, hotels, conference organizers and brands that run large events.
How long does ISO 20121:2024 — Event Sustainability Management take?
Typically 3–6 weeks once a complete application and all required documents are received. The actual time depends on how quickly documents and any corrections are provided and on assessment scheduling. You can follow every step live in your client portal.
Which documents are required?
The main documents are: Company registration certificate (SECP / partnership deed); NTN certificate; Organization chart; List of products / services; Existing management system manual (if any). You upload them securely in your portal, and our team tells you if anything needs to be replaced.
How long is the certificate valid?
The certificate is normally valid for 3 years, subject to satisfactory surveillance where applicable. You receive renewal reminders before it expires.
How can I track my application?
Create a free account, submit the online application and upload your documents. Your portal shows the live status, messages from Pak CA, the expected completion date and any documents that need attention.
How can a customer verify my certificate?
Anyone can enter the certificate number on the Verify page of this website, or scan the QR code on the certificate, to see its current status, first issue date, last renewal and expiry.
Can Pak CA help with renewal?
Yes. Your portal shows how many days are left, you get reminders before expiry, and you can start the renewal application online in a few clicks.